Paying Your Bill
Nobody enjoys paying bills. That’s why CPS Energy wants to make the task of paying your monthly bill for electricity and gas as easy as possible.We offer a number of options for paying your monthly bill -- paying it online, paying in person at one of our customer service centers, or putting your payment in the mail. We also offer financial assistance, payment plans, and specialized billing programs. Or if you just want to learn how to read your bill, we can give you a little insight into how our business works and what you're paying for.....
We're here to provide you with the best gas and electric service possible. Paying your bill should the easy part.Call us if you have a problem with your electrical service, have an electrical or gas emergency, have a question about your billing statement, or have other issues that warrant our immediate attention.
* Questions regarding your bill?: Call (210) 353-2222
* Service problems or emergencies?: Call (210) 353-HELP (4357)
* Toll-free?: Call (800) 870-1006
* Hearing-impaired customers?: Call (210) 353-2224
* Looking for a specific CPS Energy employee?: Call (210) 353-2000
* Virtual Hold - If lines are busy, leave your phone number and schedule a time for us to call you back at a time that's convenient for you.
Contact Us By Mail:
CPS Energy
P.O. Box 1771
San Antonio, TX 78296
Bankruptcy-Related Issues?:
CPS Energy - Bankruptcy Section
145 Navarro, Mail Drop 101013
San Antonio, TX 78205
For Open Records or other requests or issues, e-mail us at feedback@cpsenergy.com.
Visit One of Our Customer Service Centers:
Our centers are open weekdays from 7:30 a.m. to 5:00 p.m. at the following locations:
* 911 S. W.W. White at Lone Oak Mall
* 803 Castroville Road, Suite 406 at Las Palmas Center
* 7000 San Pedro, near Oblate
* 726 S.W. Military Drive
Nobody enjoys paying bills. That’s why CPS Energy wants to make the task of paying your monthly bill for electricity and gas as easy as possible.We offer a number of options for paying your monthly bill -- paying it online, paying in person at one of our customer service centers, or putting your payment in the mail. We also offer financial assistance, payment plans, and specialized billing programs. Or if you just want to learn how to read your bill, we can give you a little insight into how our business works and what you're paying for.....
We're here to provide you with the best gas and electric service possible. Paying your bill should the easy part.Call us if you have a problem with your electrical service, have an electrical or gas emergency, have a question about your billing statement, or have other issues that warrant our immediate attention.
* Questions regarding your bill?: Call (210) 353-2222
* Service problems or emergencies?: Call (210) 353-HELP (4357)
* Toll-free?: Call (800) 870-1006
* Hearing-impaired customers?: Call (210) 353-2224
* Looking for a specific CPS Energy employee?: Call (210) 353-2000
* Virtual Hold - If lines are busy, leave your phone number and schedule a time for us to call you back at a time that's convenient for you.
Contact Us By Mail:
CPS Energy
P.O. Box 1771
San Antonio, TX 78296
Bankruptcy-Related Issues?:
CPS Energy - Bankruptcy Section
145 Navarro, Mail Drop 101013
San Antonio, TX 78205
For Open Records or other requests or issues, e-mail us at feedback@cpsenergy.com.
Visit One of Our Customer Service Centers:
Our centers are open weekdays from 7:30 a.m. to 5:00 p.m. at the following locations:
* 911 S. W.W. White at Lone Oak Mall
* 803 Castroville Road, Suite 406 at Las Palmas Center
* 7000 San Pedro, near Oblate
* 726 S.W. Military Drive
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